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Legal

Refund Policy

Last updated October 2026

Before the certificate is generated

If you purchase a certificate and it has not yet been generated, contact support within 7 days for a full refund of the $24.99 certificate fee.

After the certificate is generated

Once the Certificate of Completion has been generated and made available for download, the fee is non-refundable. The certificate is a delivered digital product with a unique verification hash.

After state filing

Once your completion has been submitted to the state CE roster, the filing cannot be withdrawn and no refund is available. Roster submissions typically occur within 3 business days of certificate generation.

Duplicate or erroneous charges

Duplicate charges, charges for a course you did not complete, or technical failures that prevented certificate delivery are refunded in full. Email Hello@barbercheatcode.com with your license number and transaction date.

Course access

Course study access is free; you only pay when unlocking a certificate, so no refund is needed to stop using the course.

How to request

Email Hello@barbercheatcode.com with your full name, license number, course name, and the date of purchase. Approved refunds are returned to the original payment method within 5-7 business days.